Terms & Conditions

The online shop at this domain is operated by MELVIN GLOBAL LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Not VAT registered. Company registration number Company no. 17556702 (Companies House, England and Wales).

You can reach us by email at [YOUR SUPPORT EMAIL] or by phone at [YOUR PHONE NUMBER]. A purchase contract is always concluded between you and us as the seller.

These terms apply to all offers, orders and deliveries made through this shop. Deviating conditions of our own are not accepted. Any individual agreement you and we make in a single case takes precedence over these terms.

Product pages describe the goods, their materials, dimensions and colours, and show the total price you pay plus any shipping costs. Colours can differ slightly from the screen image. All offers are valid while stock lasts. If an item sells out after you ordered it, we tell you promptly and refund any amount already paid.

• You place an order by adding items to the cart and completing checkout. Before you pay, you can review and correct your order.
• When you complete checkout you are making a binding offer to buy the items listed.
• We confirm receipt of your order by email immediately. That confirmation is not yet acceptance of your offer.
• The contract is concluded when we declare acceptance, which happens when we send the dispatch confirmation or when the goods are shipped.
• If we cannot accept your order, we inform you and refund any payment already made without delay.

All prices are shown in euro. Not VAT registered, so no VAT is added to the prices shown. Import taxes never apply to your order, because we deliver only inside the European Union and the goods are already there. Shipping costs are displayed separately before you pay, so the total amount is always visible on the payment page.

Payment is processed by Stripe Payments Europe, Ltd. We do not see or store your full card number. We accept the payment methods shown at checkout. The payment is charged when the contract is concluded.

We ship to the delivery addresses shown at checkout, inside the European Union only. Your goods are sent directly by our supplier from a warehouse inside the European Union, where they are already in free circulation, so no customs charges are made on your parcel. Estimated delivery times, carriers and costs are set out in our Shipping & Delivery policy. Risk of accidental loss or damage passes to you when you, or someone you nominate, takes physical possession of the goods — not earlier.

As a consumer you have a 14-day right of withdrawal from this contract without giving any reason. The full conditions, the exceptions and a model withdrawal form are in our Refunds & Returns policy.

We are liable for defects in the goods you receive under the statutory guarantee of conformity. If an item is faulty or not as described, contact us at [YOUR SUPPORT EMAIL] and we will repair, replace, reduce the price or refund it as the law requires. Notify us of a defect within two months of discovering it so that your claim is preserved.

The goods remain our property until the purchase price has been paid in full.

We are liable without limitation for damage caused intentionally or through gross negligence, for personal injury, and under product liability law. In all other cases our liability is limited to the foreseeable damage typical for the contract. This limitation does not apply to your statutory rights as a consumer, and it does not reduce your withdrawal or guarantee claims.

The shop's design, photographs, product names and texts are protected. You may not copy, reproduce or use them commercially without our prior written consent.

If you have a complaint, write to [YOUR SUPPORT EMAIL] and we will reply within 14 days. We are not obliged to take part in, and do not currently participate in, a consumer out-of-court dispute settlement procedure before a consumer arbitration board. This does not limit your right to bring a claim before a court.

You may only assign a claim arising from this contract to a third party with our consent, and you may only set off a claim against ours if your claim is legally established or undisputed.

If any provision of these terms is or becomes invalid, the remaining provisions stay in force. The invalid provision is replaced by the statutory rule.

The law of England and Wales applies. If you are a consumer living in the European Union, this choice never deprives you of the protection of the mandatory consumer-protection rules of the EU country where you habitually live, and you may bring a claim before the courts of that country or of England and Wales.